Privacy Policy

1. Information We Collect

Personal information you give us

Examples: name, email address, billing details, and any information you provide when you contact support.

Information we collect automatically

We collect usage data such as IP address, device type, browser, pages visited, referrer, and interactions with our site. We also use cookies and similar technologies (see Cookies section).

Third-party data

We may receive information from payment processors, analytics providers, and other third-party services you connect with.

2. How We Use Your Information

• To provide, operate and maintain our services (account management, billing, support).
• To improve and personalize the product, features and user experience.
• To communicate updates, marketing (where permitted), and transactional messages.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to remember preferences, provide analytics, and show relevant content. You can control cookie settings in your browser; however disabling cookies may reduce functionality.

Types used: essential cookies, analytics cookies, and marketing cookies.

4. Sharing & Third Parties

We do not sell personal information. We may share data with:

• Payment processors (for billing)
• Email providers (for communications)
• Analytics & security providers (for performance & protection)
• Legal or compliance requests when required by law

5. Data Security

We use industry-standard measures such as TLS/SSL, access controls, and encryption for data in transit and at rest. No method of transmission or storage is 100% secure — please contact us about any security concerns.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Export your data (data portability)
• Opt-out of marketing communications

California residents: under the CCPA you may request information about data collected and opt-out of sale (we do not sell personal information).

To exercise rights, email: support@tubemagic.com (replace with your support email).

7. Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children

Our services are not directed at children under 13. We do not knowingly collect personal data from children under 13.

9. Third-Party Links & Affiliates

Our site may include links to third-party websites or affiliate links. We are not responsible for the privacy practices of external sites. Affiliate partnerships may earn us a commission on referrals — this does not affect your cost.

10. Changes to this Policy

We may update this policy occasionally. We will post the updated date at the top of this page. Continued use of the service after changes indicates acceptance.